Privacy Policy

Rhemex Suite Privacy Policy

Last updated: January 2026

Rhemex Consultants LLC ("we", "our" or "the Company") operates the website and software platform known as Rhemex Suite ("the Service").

This Privacy Policy informs you about our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect: We collect various types of information for various purposes to provide and improve our Service.

1.1. Personal Information (Your Account Details): When registering for Rhemex Suite , we may ask you to provide certain personally identifiable information, which may include, but is not limited to:

Email address.

Name and surname.

Phone number.

Address, State, Province, Postal Code, City.

Billing information (securely processed by our payment providers).

1.2. Your Customer Data (You as the Data Controller): When using Rhemex Suite to manage your business, you will upload your own customer or lead data to our platform. In this scenario, you are the Data Controller and Rhemex Consultants LLC acts as the Data Processor.

We do not use your customer data for our own marketing purposes, nor do we contact you directly. We only process this data to provide the software's functionality (e.g., sending the emails or SMS messages you schedule).

1.3. Usage Data and Cookies: We may collect information about how the Service is accessed and used ("Usage Data"). This data may include your computer's Internet protocol (IP) address, browser type, the pages of our Service that you visit, and other diagnostic data.

2. Use of Information

Rhemex Consultants LLC uses the collected data for various purposes:

A. To provide and maintain our Service (Rhemex Suite) .

B. To notify you about changes to our Service.

C. To allow you to participate in interactive or Artificial Intelligence functions.

D. To provide customer support (including automated support via AI).

E. To process your subscription payments.

F. To monitor the use of the Service and detect technical problems.

3. Data Disclosure and Third Parties: We do not sell, trade, or rent your personally identifiable information to third parties. However, we share information with trusted service providers necessary to operate the business:

A. Technological Infrastructure: We use external providers (such as GoHighLevel, Google Cloud, Amazon AWS) to host our platform and databases.

B. Payment Processors: We use Stripe and/or PayPal to process payments. We do not store your complete credit card details.

C. Communications: We use telecommunications providers (such as Twilio or LeadConnector) for SMS and email delivery.

3.1. SMS Privacy Clause (A2P 10DLC Compliance): Important: Text message (SMS) sending consent information and mobile phone numbers will not be shared with third parties or affiliates for marketing/promotion purposes under any circumstances.

4. Data Transfer (International): Rhemex Consultants LLC is a company incorporated in the United States of America. If you are located outside the U.S. (for example, in Mexico, Brazil, or Europe) and choose to provide us with information, please be aware that we transfer data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

5. Data Security: The security of your data is important to us. We use industry-standard encryption protocols (SSL/TLS) to protect data transmission. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights (Access and Cancellation): Depending on your location, you have rights regarding your personal data, which may include:

A. Access: Right to request a copy of the data we hold about you.

B. Correction: Right to request that we correct inaccurate data.

C. Deletion: Right to request that we delete your account and your data ("Right to be forgotten"), provided that we are not legally obliged to retain them.

D. Opt-out: You can unsubscribe from our marketing emails by following the "unsubscribe" link at the bottom of any email.

To exercise these rights, please contact us at: [email protected] .

7. Links to Other Sites: Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

8. Changes to this Privacy Policy: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top.

9. Contact: If you have any questions about this Privacy Policy, please contact us:

Rhemex Consultants LLC

Email: [email protected]

Website: www.rhemex.com